Overview

You are receiving email alerts (from alert@staylive.com) and/or SMS alerts related to NS8 Protect's performance updates and would like to stop getting them.

Solution

Below are the ways to stop these alerts:

1. If you are not an NS8 Protect customer, then you can open a Support request with us about this issue. Make sure to provide your email address (where alert emails are being received) and/or your number (where alert SMS-es are being received).
2. If you are an NS8 Protect customer and know the person in charge of NS8 Protect, then directly contact them to get yourself removed from the email and/or the SMS alerts.
3. If you are an NS8 Protect customer but don't know who is in charge of NS8 Protect then you can open a Support request with us about this issue. Make sure to provide your email address (where alert emails are being received) and/or your number (where alert SMS-es are being received).