Overview
You are receiving email alerts (from alert@staylive.com) and/or SMS alerts related to NS8 Protect's performance updates and would like to stop getting them.
Solution
Below are the ways to stop these alerts:
- If you are not an NS8 Protect customer, then you can open a Support request with us about this issue. Make sure to provide your email address (where alert emails are being received) and/or your number (where alert SMS-es are being received).
- If you are an NS8 Protect customer and know the person in charge of NS8 Protect, then directly contact them to get yourself removed from the email and/or the SMS alerts.
- If you are an NS8 Protect customer but don't know who is in charge of NS8 Protect then you can open a Support request with us about this issue. Make sure to provide your email address (where alert emails are being received) and/or your number (where alert SMS-es are being received).
