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      1. NS8 Protect
      2. Knowledge Base

      Knowledge Base

      Advertising fraud protection

      • What it means when a Visitor is from Proxy?

      Billing & Pricing

      • Upgrade NS8 Protect to Starter Edition
      • Does NS8 Protect Provide Chargeback Prevention or Chargeback Insurance?
      • Higher Charges seen on Payment Method for NS8 Protect Billing
      • NS8 Protect App Removed from Shopify App Store
      • What Happens After The 30-Days Trial Ends?
      • Getting Help with Account Issues: Trials, Cancellation, Plans and Billing

      Dashboard

      • "Certificate expired" Alert seen in NS8 Protect

      Extensions / Plug-Ins

      • Setting up Verifi Cardholder Dispute Resolution Network (CDRN) with NS8 Protect

      NS8 Statistics

      • Why an Order is Showing as High Risk?

      Outages & Defects

      • Fraud Orders not Filtered and no Alerts Raised

      Performance monitoring

      • Remove Email Address and/or Mobile Number from Performance Updates Contacts
      • Stop Receiving Alerts from NS8 Protect

      Product installation

      • Verification Code not Working during NS8 Protect Installation
      • NS8 Visitors App's Status/Information

      Transaction fraud protection

      • Manually Approving Orders After Customer Verification
      • Are Wildcards Accepted when Defining Order Rules for Customer Email?
      • Can I Review Orders Information only if they are marked Suspicious?
      • Declining Orders as per Customer's Email Address and/or Domain
      • Cannot see Orders and their EQ8 Scores using the Order Protection Filter
      • Reviewing Orders in NS8 Protect
      See all 16 articles

      Sections

      Advertising fraud protection Billing & Pricing Dashboard Extensions / Plug-Ins NS8 Statistics Outages & Defects Performance monitoring Product installation Transaction fraud protection
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